Customer Satisfaction Survey 2017

Derwent Living needs your help to find out how satisfied you are with your home and the services you receive from us. We will use this important information to help improve our services in the future, and to report to you on the progress we are making in providing them.

All completed surveys will be entered into a prize draw, closing date 30 June 2017.

Win your share of £1000 worth of prizes!

As a thank you for taking part, you will automatically be entered for a draw. First prize is high street vouchers worth £250, and there are six more prizes of high street vouchers worth up to £125. Full terms and conditions available on request. Good luck!

If you have any questions or concerns about this survey, please contact Derwent Living on 01332 346 477 who will be happy to help.

Survey closed

Thanks for your interest, but this survey has now closed to new submissions.

All the information you give will be kept completely confidential. It will only be used to monitor Derwent Living's performance, and to compare it with that of other housing associations.

Derwent Living is committed to continually improving the services it delivers by shaping our services to individual residents needs, thus ensuring that our services are open and fair to all. In order to do this it keeps certain information about its customers on its computer and paper records. All information you provide will be treated in confidence and in accordance with the Data Protection Act 1998. Any information you provide about ethnicity, age, economic status will be treated as sensitive information and access to that information will be restricted to designated officers.